MADHAVBAUG / Order Terms & Conditions
Order Terms & Conditions
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Refund shall be made under following conditions:
- received item(s) in poor, damaged or mutilated condition
- received an item(s) that is different from the item(s) that you have ordered with us;
- Order was not delivered to the recipient.
- If there is any complaint regarding the quality of the product being delivered, we will enquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
- The refund will be processed to the same account/method from which the payment was made. It may take 2-3 additional business days for the amount to reflect in your account.
- Original shipping cost will deducted from the refund amount.
- Any discounted or exempted amount, Gift cards cannot be claimed for refund.
- Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration.
- Return should reach as before 10 days from the date of delivery.
- Shipping cost for return product should be borne by the customer at their own risk.
The replacement request for damaged or mutilated products must be provided within 10days from the delivery of the items against the order.
Replacement request mail to be sent to email@example.com
Orders once placed cannot be cancelled.
Check your addresses carefully! We guarantee delivery only to the provided address confirmed on the order acknowledgement.
At the time of taking the delivery of the items you ordered, please ensure that the product received is undamaged, is properly packed and acknowledge the same to the delivery person.